Every year the 15th of March is observed as the World Consumer Rights Day. They are: 

• Right to choice 

• Right to information 

• Right to safety and 

• Right to be heard.  

There are guidelines which constitute a comprehensive policy framework outlining what governments need to do to promote consumer protection in following seven areas: 

1. Physical safety; 

2. Protection and Promotion of the consumer economic interest; 

3. Standards for the safety and quality of consumer goods and services; 

4. Distribution facilities for consumer goods and services;

5. Measures enabling consumers to obtain redress; 

6. Measures relating to specific areas (food, water and pharmaceuticals); and

7. Consumer education and information programme.